Situation · Work

“My boss never admits a mistake”

What could be going on

Never wrong; rewrites history: Fits exactly; check whether they also rewrite history.

Narcissistic injury: Fits if admitting a mistake feels like a blow to who they are.

Cognitive dissonance: Fits if they defend bad decisions more fiercely as costs grow.

Self-serving bias: Fits if success is theirs and failure is circumstance.

Shame: Fits if admitting error would feel like being exposed as worthless.

Defensive routines (Argyris): Check whether the organisation punishes leaders who admit mistakes.

Questions to carry

  1. The last time something went wrong on my boss's watch, where did the story of it end up?
  2. How do I handle my own mistakes in front of my boss, and what have I learned to hide?

Also said as

  • my manager is never wrong
  • she always blames someone else when things fail
  • why can't my boss say sorry
  • he can't admit he made a bad call
  • my supervisor refuses to accept responsibility
  • boss won't own up to his mistakes

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