Situation · Work

“My CEO can't hear bad news”

What could be going on

Defensive routines (Argyris): Fits if the organisation quietly rewards good news and buries problems.

Narcissistic injury: Bad news may feel like a personal wound; check whether they take it as an attack on them.

Overreacts to mild criticism: Overreacting to mild problems fits if small concerns trigger big defensive responses.

Hubris syndrome: Fits if this grew over years in power, with contempt for advice and overconfidence.

Psychological safety: Check what happened to people who raised bad news before; silence follows punishment.

Groupthink: Fits if the top team is close-knit and treats dissent as disloyalty.

Questions to carry

  1. What happened in the following weeks to the last person who brought bad news?
  2. Which bad news am I holding right now, and how am I deciding when to bring it?

Also said as

  • my boss shoots the messenger
  • leadership doesn't want to hear about problems
  • whenever I raise a risk he gets angry
  • why won't my manager listen when something is going wrong
  • leader refuses to hear criticism
  • my CEO only wants good news

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